Data Protection Privacy Notice for Patients

Data Sharing

Electronic reporting software used in conjunction with Subject Access Requests and Medical Insurance Reports

In accordance with the General Data Protection Regulation and the Data Protection Act 2018 we are required to advise you that Bideford Medical Centre uses an integrated software system called iGPR, which extracts data from your patient record (held within the TPP SystmOne secure electronic clinical system) when we receive a:

Either type of report may include details of consultations, test results, procedures, letters from consultants etc. Bideford Medical Centre shares your medical records this way when the request is made by yourself, a Third Party acting on your behalf (like a Solicitor or the Police) or Insurance Company.

The iGPR software is provided by Niche Health (NicheSys Ltd). Their website can be found at

The software is important because:

Retention Period

The practice will also retain a copy of the Subject Access Request or Insurance Report. We hold this securely on our internal computer systems for the time as outlined by General Data Protection Regulation and Section 6 of the Access to Medical Reports Act 1988:

The reports are then permanently deleted after this period.

Right to complain

You have the right to complain to the Information Commissioner’s Office. If you wish to complain follow this link or call the helpline 0303 123 1113

Data Sharing