Booking an Appointment - How do I see a Doctor, Nurse or Healthcare Professional?

Via Reception

Please call in at reception front desk and speak to a receptionist.

By Telephone

You can book an appointment for the relevant Doctor, Nurse or Healthcare Professional by telephoning the numbers below (between 8.30am - 5.30pm):

Doctor's Appointments - 01237 426300
Nurses' Appointments - 01237 426320
Health Visitors - 01237 426080
Community Midwives - 01237 426328
District Nurses - 01237 426330

* Please note that you will not be able to contact the surgery by telephone during extended hours.

Via Online services

Once registered you can log on via the internet to our online services (which are provided by our clinical system supplier) where you can book an appointment (or order a repeat prescription). Please see the Online Appointments & Repeat Prescriptions page for this service. Information on how to register is provided on this page.

Routine Appointments

Routine and follow-up appointments are bookable up to 4 weeks in advance. Please try to ring after 9.30am when our phone lines are less busy. We do not offer routine appointments on the day.

Urgent Appointments / Same Day Team

If your problem cannot wait please ring after 8.30am. A Receptionist will ask a few basic questions and you will be offered a telephone call back from one of our same day team Doctors. The Doctor will decide if a face to face appointment is required and will offer an appointment if appropriate.

Cancelling Appointments & Non Attending

If you have booked an appointment with a GP, practice nurse or healthcare professional and  are then unable to attend, please let us know either by telephone on 01237 426300, by cancelling online (if you have booked your appointment online) or by calling-in to reception with as much notice as possible.